Where is Bangladesh’s freelance market headed?

Growing up in Bangladesh, there are very few career paths you are steered towards by family, teachers, schools and society. Most of these include traditional desk jobs.

You are either told to become an engineer, doctor, lawyer, executive, businessman, teacher and so forth. However, with every passing year, there are fewer of these traditional jobs available. The job market in the country is incredibly competitive and one has to simply go out and start looking for a job to see how difficult one can be to procure.

The last recorded unemployment rate of Bangladesh is around 4.7 percent, as documented by the World Bank. While this might skirt very close to an ideal unemployment rate for a country, the ground-level reality does not quite seem to reflect that.

Following the Russia-Ukraine war, the economic crisis that is still ongoing has left the country reeling. While the exact data is yet to be available, as all of this is happening in real time, experts pointed to the existing job markets shrinking as employers attempt to cope with rising costs.

However, one industry that does not seem to be slowing down is the freelancing market. A recent study by the Oxford Internet Institute (OII), shows that Bangladesh has the second-largest supplier of online labourers, with a labour share of 16 percent, trailing only India, which has a 24 percent labour share.

Experts suggest that Bangladesh is home to a population of 10 lakh freelancers, with 650,000 of them being in the field of IT. Past estimates from the ICT minister suggest that the latter group is earning around $1 billion annually.

One of the biggest challenges surrounding the freelancing market seems to be a lack of information. While more and more freelancers are operating in the country each year, there is still not enough solid information available about earnings, opportunities and potential.

The advent of AI and similar tools mean that freelancers cannot just sit idly by and stick to the status quo. VISUAL: FAISAL BIN IQBAL

To find out, one has to directly step into the market and begin operating to figure out the value they will get for their skills and the types of opportunities available that align with their expertise.

In order to better make sense of this industry, I spoke with an experienced freelancer. Faisal Bin Iqbal, who primarily works as a content writer and SEO specialist, said, "For starters, Upwork, Fiverr, and PeoplePerHour are ideal. They will give you a taste of what freelancing is like and what you need to do in order to land gigs. You'll also get a good understanding of the competition you'll be against. Then, move on to LinkedIn after you've gained some experience. It's harder to get good gigs on LinkedIn, but it's the perfect place if you're looking for long term jobs and projects. Also, gigs on LinkedIn have better pay."

Speaking about some of the challenges, Faisal said, "Remittance benefits and general access to information are there. But we need better transparency when it comes to the tax laws. Right now, there exists a lot of confusion surrounding these laws, which says a lot about the state of transparency. Additionally, certain factors like load shedding and slow internet do cause problems for freelancers. However, day by day, things are getting better. The government is also taking the initiative of turning people into skilled workers, especially for freelance marketplaces, which is a good thing."

A recent study by the Oxford Internet Institute (OII), shows that Bangladesh has the second-largest supplier of online labourers, with a labour share of 16 percent. VISUAL: EHSANUR RAZA RONNY

Asked what changes he believes will help freelancers like him thrive, he shared: "People need to be trained, especially when it comes to client communications. There are a lot of talented individuals with great skills, but their lack of communication skills hinders their progress. If there were facilities to train these freelancers in this regard, it would have been much better."

Speaking about the "what" Dr Tanjiba Rahman, Chairman Bangladesh Freelancer Development Society, said, "If we look at China and how they handled their growing population, you will see they focused on adjusting their education system.

They realised that if their education system focused on students learning to chase traditional desk jobs, then there would be a shortage of jobs in the long run. So, they shifted their curriculum from a knowledge-based one to a skill-oriented one."

One of the biggest challenges surrounding the freelancing market seems to be a lack of information. ILLUSTRATION: ZARIF FAIAZ

"When we are able to implement skilled education and appropriate training, our population will shift their line of thought and stop aiming for traditional jobs. That will not only help curb unemployment, but will also help the population become more skilled," she added.

Asked about the issue regarding tax on freelancers, she clarified, "Freelancers do not have to pay tax. Your freelancing income is tax free, and if you want to ensure that, then you should go become a government registered freelancer by signing up on freelancers.gov.bd."

One major challenge in regards to freelancing that we have not spoken about yet is the risk of scamming. With the growing popularity of freelancing, more and more bad players are entering the market. Scroll through popular social media sites and you will come across numerous sponsored posts offering opportunities to earn money that seem too good to be true.

Often, the catch will be that you will have to put in a small amount of money to start off and that amount will triple or quadruple overnight. Sadly, when something seems too good to be true, it usually is. There have been countless new reports and lawsuits filed over scams like these, where people initially invest a small amount to begin with. They are given some return, but then are immediately told to invest a significant sum to maximise profits. Having already made some gains, people fail to see the exploitation.

Alongside ensuring education and skill for our population, we must also give them a healthy dose of awareness about the need to verify anything and everything on the internet.

The advent of AI and similar tools mean that freelancers cannot just sit idly by and stick to the status quo. If Bangladesh wants to continue its trajectory of growth as a prospective freelancing haven, then those engaged in the industry have to actively adapt and add skills to their resume that will help sustain their employability.

Experts suggest that Bangladesh is home to a population of 10 lakh freelancers, with 650,000 of them being in the field of IT. PHOTO: COLLECTED

In fact, internationally, there has been some movement where freelancers are required to use AI to maximise their output. So, skilled usage of AI could be yet another skill that Bangladeshi freelancers can leverage to give themselves an advantage.

The government too has an important role to play, aside from simply providing training to those in this sector. India, for example, has provided incentives like tax deductions for freelancers. As they are not normally employed in the formal sector and therefore do not receive traditional benefits that come with the average full-time job, freelancers in India are given allowance for certain deductions.

The world of freelancing can be incredibly lucrative and sometimes even life-saving for individuals struggling to find regular jobs.

Just last year in November, I remember reading the story of Ashraful Alam Sami, a 17-year-old boy with a physical disability. Despite this, Sami pursued certain freelancing opportunities, which allowed him to earn roughly around Tk 80,000 in three months. With that money, he was able to support his family financially.

With the right environment and policies in place, Bangladesh can someday become a freelancing mega power. Our low labour costs can help catapult us towards dominating this field internationally, becoming a hub for all other countries to slowly start outsourcing all of their freelance needs to us.

However, just like a plant in need of water, fresh air and sunlight to prosper, this industry also needs adequate care, attention and opportunities to reach its full potential.