Imagine you own a small coffee shop in a bustling area. Each morning, you observe patterns in how your employees interact with customers. One barista thrives during the morning rush, handling high-pressure situations with ease, while another brings a sense of calm during quieter post-lunch hours, boosting customer satisfaction.
Imagine you own a small coffee shop in a bustling area. Each morning, you observe patterns in how your employees interact with customers. One barista thrives during the morning rush, handling high-pressure situations with ease, while another brings a sense of calm during quieter post-lunch hours, boosting customer satisfaction.
