Despite five job advertisements over the past two years for a total of 123 vacant positions, the recruitment process at the Narsingdi Deputy Commissioner's Office remains incomplete.

Although written and practical tests were conducted, the final appointments have been delayed due to recent changes in quota systems and age limits, leaving job seekers disheartened and impacting public service delivery.

A recent recruitment circular initially set the age limit at 30, with a 56 percent quota for applicants.

However, following policy revisions, the age limit was extended to 32 and the quota reduced to 7 percent.

Rakibul Islam, 29, who applied for an office assistant position in 2019, said, "The written test was delayed four times before it was eventually held, but the final appointment has yet to be made after more than four years."

Shahadat Islam, 31, who applied for a computer operator position, added, "I passed the written test, and the viva was supposed to take place within four days. But it was postponed. Now, eight months later, no new date has been set. This waiting is endless and disheartening."

The delays have also affected the office's operations, with services becoming sluggish due to staff shortages at 25 branches and approximately 300 sub-branches.

Rabiul Islam, chief assistant and accountant of the revenue branch, said, "We were supposed to have five office assistants, but only three are currently working. As a result, we have to put in long hours to keep services running."

The impact on public service has been felt by local residents.

Ahmed Islam, a resident of Alokbali union, said, "It took six months to process a simple file. I also tried to get services for an orphanage, but couldn't."

Contacted, Narsingdi DC Mohammad Rashed Hossain Chowdhury attributed the crisis to the quota system and age limit changes.

"We've sent a letter to higher authorities regarding this issue. Once we receive formal instructions, we will take immediate steps to complete the recruitment process," he said.