Digital Commerce of the year 2021: Rokomari.com
Nowadays, it has become easier to purchase books straight from one's home and, for many, Rokomari.com is the ideal online bookstore – with a variety ranging from creative fictions to academic reads.
However, even a decade ago, such an opportunity was not available for readers. Rokomari.com is one of the platforms that changed the landscape of the book market since its inception in 2012.
Starting with a small team, about 10,000 books, and a handful of publishers, today Rokomari has over 200,000 books on its platform and works with a large number of publishers in order to reach readers throughout the country.
The completely locally-owned and managed company with no external investment, Rokomari grew overtime through its services.
It delivers to customers in Dhaka within 2-3 days and, with the help of the Bangladesh post office, delivers to customers outside the capital in seven to nine days.
Rokomari also maintains a reputation of having a strong customer service team, who work in three shifts, 24/7.
It's entry in the digital marketplace has helped the book industry take off by creating momentum for the publishing industry and fostering a new reading culture.
While the number of website visitors was relatively low when the company began, today, it has around 15 lakh visitors per month.
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