Departure Arrival

‘Take departmental action against those neglecting duties at Dhaka Airport’ 

State minister for Civil Aviation tells Biman MD
Photo: Collected

State Minister for Civil Aviation and Tourism M Mahbub Ali today instructed Biman Bangladesh Airlines MD Dr Abu Saleh Mostafa Kamal to take departmental action against those neglecting ground services duties at Hazrat Shahjalal International Airport. 

He gave this instruction while inspecting the overall activities of the airport including baggage, customs and immigration area today.

During the inspection, the state minister spoke with passengers arriving at the airport. He also wanted to know whether they (passengers) have any complaints about the airport services.

Mahbub instructed Group Captain AHM Touhid-ul Ahsan, executive director of the airport, to assign one trolley man to each belt in the baggage area for information passengers about trolleys.

At the time, the junior minister also instructed the customs and immigration officials to provide speedy and professional service to the passengers. 

"To ensure the quality of passenger service, staff of all the organisations working at the airport have to work in a united and cooperative manner," he also said.

Mentioning that various flights are delayed due to delays in customs checking of transit passengers of different destinations, the state minister said customs checking of transit passengers should be completed on a priority basis. "If necessary, separate desks and queues should be arranged for them". 

When his attention was drawn to the manpower crisis of the customs, the state minister said he will take immediate measures in this regard after holding talks with the concerned authorities. 

Mahbub said information would be sought from different airlines on whether the respective officials of the airlines at the check-in counter perform their duties on time. 

He said that if anyone deliberately delays or neglect their duties, stern actions would be taken against them. 

"There will be no compromise with passenger service. No excuses will be accepted in this regard," added the state minister.

Biman Bangladesh Airlines Chairman Sajjad Hossain was present, among others with the state minister.

Comments

‘Take departmental action against those neglecting duties at Dhaka Airport’ 

State minister for Civil Aviation tells Biman MD
Photo: Collected

State Minister for Civil Aviation and Tourism M Mahbub Ali today instructed Biman Bangladesh Airlines MD Dr Abu Saleh Mostafa Kamal to take departmental action against those neglecting ground services duties at Hazrat Shahjalal International Airport. 

He gave this instruction while inspecting the overall activities of the airport including baggage, customs and immigration area today.

During the inspection, the state minister spoke with passengers arriving at the airport. He also wanted to know whether they (passengers) have any complaints about the airport services.

Mahbub instructed Group Captain AHM Touhid-ul Ahsan, executive director of the airport, to assign one trolley man to each belt in the baggage area for information passengers about trolleys.

At the time, the junior minister also instructed the customs and immigration officials to provide speedy and professional service to the passengers. 

"To ensure the quality of passenger service, staff of all the organisations working at the airport have to work in a united and cooperative manner," he also said.

Mentioning that various flights are delayed due to delays in customs checking of transit passengers of different destinations, the state minister said customs checking of transit passengers should be completed on a priority basis. "If necessary, separate desks and queues should be arranged for them". 

When his attention was drawn to the manpower crisis of the customs, the state minister said he will take immediate measures in this regard after holding talks with the concerned authorities. 

Mahbub said information would be sought from different airlines on whether the respective officials of the airlines at the check-in counter perform their duties on time. 

He said that if anyone deliberately delays or neglect their duties, stern actions would be taken against them. 

"There will be no compromise with passenger service. No excuses will be accepted in this regard," added the state minister.

Biman Bangladesh Airlines Chairman Sajjad Hossain was present, among others with the state minister.

Comments

পাচার হওয়া অর্থ উদ্ধারে বিদেশি আইনজীবী নিয়োগ করবে সরকার

বিদেশে পাচার হওয়া অর্থ পুনরুদ্ধারে বিদেশি আইনজীবী নিয়োগ করবে অন্তর্বর্তী সরকার। বড় অঙ্কের তহবিল উদ্ধারে তাদের কমিশন দেওয়া হবে বলে জানিয়েছেন বাংলাদেশ ব্যাংকের গভর্নর ড. আহসান এইচ মনসুর।

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