Bangladesh's BPO sector transforms as AI automates routine tasks, cuts workforce
The business process outsourcing (BPO) industry in Bangladesh, once known solely for voice-based customer service and back-office support, is cautiously but steadily embracing artificial intelligence (AI) to stay relevant in an evolving global market...This shift was evident at the r
Bangladesh's BPO sector transforms as AI automates routine tasks, cuts workforce
The business process outsourcing (BPO) industry in Bangladesh, once known solely for voice-based customer service and back-office support, is cautiously but steadily embracing artificial intelligence (AI) to stay relevant in an evolving global market...This shift was evident at the r
