Instant communication platform Imo has come up with a series of new features to enhance its security protection system, including a comprehensive anti-fraud security mechanism.

"We regard security as our highest priority, and imo is committed to fighting any misuse of the platform with all means possible," said Christopher Hsu, Vice President of Imo. "While it is a continual battle with increasingly tech-savvy criminals, we are determined to keep strengthening our investment in this area and help solve this long-term challenge together with our industry peers and relevant authorities." 

The new anti-fraud security system primarily provides a Security Reminder every time an Imo user receives a verification code. The reminder targets to prevent the users from sharing the codes with anyone else. The new system also disables URL previews and links shared by random users who are not connected as mutual friends. A security reminder will also be displayed on the chat page to warn users about such one-way friends who are not in their contact list, so the user may remain cautious and does not share any personal information. 

Imo will also provide a security reminder to users when there is an attempt to log in to their accounts on multiple devices and clearly notify users to not share their verification code with anybody else to prevent hacking. The security notice will have details of the login attempt, including the new device information, so users can immediately visit the 'Manage Devices' page and delete any attached device that looks suspicious. Newly added devices will also now be restricted from changing numbers associated with user accounts or deleting accounts.

The platform in its effort to combat objectionable content that violates its policies has further expanded its content moderation team. It has added more than 130 local Bangladeshi staff in the first half of 2021 to its already big content moderation team consisting of over 3,000 employees. The company also encouraged users to report any prohibited content and behaviours that they see on the app.