Different Safety Features In Uber Moto

Reuters File Photo

The sufferings of moving from one place to another have been decreased greatly since the introduction of ridesharing services in Dhaka. Yet, the main concern for commuters is safety. Uber, the world's largest on-demand ridesharing company features different safety features for its riders.

• On-demand transportation: Comfortable rides at the tap of a button, anytime, anywhere. Unlike public transportation, ridesharing services on Uber do not have fixed operating times and are available 24 hours.
• Verified Drivers: Driver partners are recruited with valid documents and background checks.
• GPS tracked trips: During the trip, riders can avail the benefit of real-time GPS tracking and share trip details through 'Share Status'.
• Share Status: Share real-time GPS tracking of the trip and details like vehicle information, driver name and average rating with your family and friends for safety and tracking.
• Two-way feedback system: Two-way rating system that fosters mutual respect and good behaviour between riders and driver partners.
• National Helpline 999: An exclusive safety feature that connects to the government's control room where ambulances, fire service, police and government agents can be reached in case of emergencies.
• In-app Help Section: Riders can go to the Past Trips section in-app and provide feedback on the ride.
• Insurance: Uber has recently started offering insurance to riders and driver partners while they are On Trip. The insurance policy, which is aimed for supporting the riders and driver partners on a greater level. This includes the time when a request has been accepted by the driver till the end of the trip. On the other hand, for riders, it's available from when s/he starts the trip till the end. The coverage offers up to Tk 2 lakhs in case of accidental deaths and permanent disability and Tk 1 lakh for incidences of hospitalisation.